DATA PRIVACY POLICY


Sect. 1 General

We will process your personal data (e.g. title, name, address, e-mail address, phone number) solely in accordance with the provisions of the German data protection law and the data protection law of the European Union (EU). The following provisions will inform you, besides the information about the processing purposes, recipients, legal bases and storage periods, also about your rights and the controller for your data processing. This privacy policy applies only to our websites. If you are directed to other sites via links on our pages, please familiarise yourself with the respective use of your data there.


Sect. 2 Contact us

(1) Purpose of data processing

Your personal data you provide us by e-mail, contact form etc., will be processed to answer your inquiries. You are not obliged to provide us with your personal data but we would not be able to answer your inquiries sent by e-mail without your e-mail address.

(2) Legal basis

  1. a) If your explicit consent is given for the processing of your data, the legal ground for this processing is set out in Art. 6 (1) (a) of the GDPR.
  2. b) If your personal data is processed for the purpose of contract performance, the legal ground for this processing is set out in Art. 6 (1) (b) of the GDPR.
  3. c) The legal ground for all other cases (especially when using a contact form) is set out in Art. 6 (1) (f) of the GDPR.

You have the right to object at any time to the processing of data which was performed according to Article 6 (1)(f) of GDPR and which does not serve direct marketing for reasons arising from your particular situation.

In the case of direct marketing, however, you may object to the processing at any time without stating any reasons.

(3) Legitimate interest

Our legitimate interest in data processing is to communicate with you in a timely manner and to answer your queries cost-effectively. If you provide us with your address, we reserve the right to use it for direct postal marketing. You can protect your interest in data protection by transferring of data efficiently (e.g. using a pseudonym).

(4) Recipient categories

Provider of hosting, service provider for direct marketing

(5) Duration of storage

Your data will be deleted if it can be inferred from the circumstances that your queries or questions have been completely clarified.

However, if a contract is concluded, the data required by commercial and tax law will be retained by us for the periods as required by law, i.g. generally for ten years (cf. § 257 HGB, § 147 AO).

(6) Right of revocation

You have the right to revoke your consent for processing at any time in compliance with your consent.


Sect. 3 More information

Google Tag Manager

We use the Google Tag Manager of Google LLC on our website. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). If you have your usual residence in the European Economic Area or in Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is responsible for your data. Google Ireland Limited is therefore the company affiliated with Google which is responsible for processing your data and ensuring compliance with applicable data protection laws. This application is used to manage JavaScript tags and HTML tags, which are used to implement tracking and analysis tools in particular. The data processing serves the purpose of designing and optimising our website to meet your needs. The Google Tag Manager itself neither stores cookies nor processes personal data. It does, however, allow the selection of further tags that can collect and process personal data. Nähere Information on terms of use and data protection can be found at https://www.google.com/intl/de/tagmanager/use-policy.html

YouTube

Our website uses plugins from the Google operated site YouTube. The operator of the site is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit one of our sites equipped with a YouTube plugin, a connection to the servers of YouTube is established. This tells the YouTube server which of our pages you have visited. YouTube may also store various cookies on your end device. These cookies enable YouTube to obtain information about visitors to our site. This information is used, among other things, to gather video statistics, improve the user experience and prevent fraud. The cookies remain on your browser until you delete them. If you are logged in to your YouTube account, you can enable YouTube to associate your browsing habits directly with your personal profile. You can prevent this by logging out of your YouTube account. YouTube is used in the interest of an attractive presentation of our online offers. This represents a legitimate interest in the sense of Art. 6 para. 1 lit. f DSGVO. Further information on the handling of user data can be found in the YouTube privacy policy at: https://www.google.de/intl/de/policies/privacy

Vimeo

Our website uses plugins from the video portal Vimeo. Provider is Vimeo Inc, 555 West 18th Street, New York, New York 10011, USA. When you visit one of our sites equipped with a Vimeo plugin, a connection to the Vimeo servers is established. This tells the Vimeo server which of our pages you have visited. Vimeo also obtains your IP address. This also applies if you are not logged in to Vimeo or do not have an account with Vimeo. The information collected by Vimeo is sent to the Vimeo server in the USA. When you are logged into your Vimeo account, you allow Vimeo to directly associate your browsing habits with your personal profile. You can prevent this by logging out of your Vimeo account and using Vimeo in the interest of an attractive presentation of our online services. This represents a legitimate interest in the sense of Art. 6 para. 1 lit. f DSGVO. Further information on the handling of user data can be found in Vimeo's privacy policy at https://vimeo.com/privacy.

Instagram plugin

On our pages functions of the service Instagram are integrated. These functions are offered by Instagram Inc, 1601 Willow Road, Menlo Park, CA 94025, USA integrated. If you are logged in to your Instagram account, you can link the contents of our pages to your Instagram profile by clicking the Instagram button. This allows Instagram to associate your visit to our sites with your account. We would like to point out that we, as the provider of these pages, have no knowledge of the content of the data ütransmitted and how Instagram uses it. The use of the Instagram plugin is based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in an möextensive visibility in the social media. Further information on this can be found in the Instagram privacy policy: https://instagram.com/about/legal/privacy/

LinkedIn Insight Tag

This website uses the LinkedIn Insight Tag, a web analysis service of LinkedIn Ireland Unlimited Company ("LinkedIn"), Wilton Place, Dublin 2, Ireland, on the legal basis of the üpredominant legitimate interest (analysis of website use) pursuant to Art. 6 para. 1 lit. f DSGVO. When our website is called up, a connection to the LinkedIn servers is established via software and data is transmitted to LinkedIn servers located in the USA. The LinkedIn Insight Tag also uses cookies to store information üabout the website user and to analyse the use of the website by the visitor. According to LinkedIn, LinkedIn will use the data collected to evaluate the use of the website, to compile reports on website activity and to provide other services related to website and internet usage. In addition, this information is also used to enable us to display interest-specific and relevant offers and recommendations to you after you have informed yourself on the website. LinkedIn may also transfer this information to third parties where required to do so by law or where such third parties process the information on LinkedIn's behalf. LinkedIn's Privacy Policy provides additional information about LinkedIn's collection and use of information, and the choices and rights you have to protect your privacy. If you are logged in to LinkedIn, you may opt out of LinkedIn's data collection at any time. LinkedIn is certified under the Privacy Shield Agreement, which guarantees that it complies with European privacy laws.

Google Maps

This page uses üvia an API the map service Google Maps. Provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. To use the functions of Google Maps it is necessary to save your IP address. This information is usually transferred to a Google server in the USA üand stored there. The provider of this site has no influence on this data transmission. The use of Google Maps is in the interest of an attractive presentation of our online offers and an easy findability of the places we indicate on the website. This represents a legitimate interest in the sense of Art. 6 para. 1 lit. f DSGVO. More information on the handling of user data can be found in the privacy policy of Google: https://www.google.de/intl/de/policies/privacy/


Sect. 4 Web Analysis with Google Analytics

(1) Purpose of data processing

This website uses Google Analytics, a web analysis service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Irland ("Google"). Google Analytics uses so-called “cookies”, small text files, which are placed on your computer to analyze how you use the website. The information generated by the cookie about your use of this website will be transmitted and saved on server in the United States by Google. If the anonymizeIP function is activated on this website, Google will shorten your IP address in advance within the member states of the European Union or in other states which are parties to the Agreement on the European Economic Area. Only in exceptional cases Google will transmit the full IP address on server in the United States and will shorten there. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activities and providing other services related to website and internet usage for the website operators.

(2) Legal basis

The legal basis for such processing is set out in Article 6 (1) (a) of the GDPR.

(3) Recipient categories

Google and its partners.

(4) Transfer to a third country

Google Ireland Limited is an affiliate of Google LLC. Google LLC is based in the USA (1600 Amphitheatre Parkway, Mountain View, CA 94043) and is certified for the EU-US Data Protection Agreement "Privacy Shield", which guarantees compliance with the data protection rates applicable in the EU.

(5) Duration of Storage

14 months

(6) Right of objection

You can prevent the installation of the cookies in your browser settings. If you choose to change your settings you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link: optout

You may also generate blocking by setting an opt-out cookie. If you want to prevent the future collection of your data when you visit this website, please click here:


Sect. 5 Information about cookies

(1) Purpose of data processing

This website uses technically necessary cookies. These are small text files that are stored in or by your Internet browser on your computer system.

(2) Legal basis

The legal basis for such processing is set out in Article 6 (1) (f) of the GDPR.

(3) Legitimate interest

Our legitimate interest is the functionality of our website. The user data collected by technically necessary cookies are not used to create user profiles. This preserves your interest in data protection.

(4) Duration of storage

The technically necessary cookies are usually deleted when the browser is closed. Persistent cookies have different validity period from a few minutes to several years.

(5) Right of objection

If you do not wish these cookies to be stored, please deactivate the use of cookies in your Internet browser. However, this may cause a functional limitation of our website. You can also delete persistent cookies at any time by changing your browser settings.

You can actively reject the use of functional and advertising cookies at any time or explicitly change your settings.
Please click here: |Change Cookie Settings|

Your cookie selection history

DateVersionConsents

Overview of functional and advertising cookies

Essential

Essential cookies enable basic functions and are necessary for the proper function of the website.

Statistics

Statistics cookies collect information anonymously. This information helps us to understand how our visitors use our website.

Google Analytics

NameGoogle Analytics
ProviderGoogle LLC
PurposeCookie by Google used for website analytics. Generates statistical data on how the visitor uses the website.
Privacy Policyhttps://policies.google.com/privacy
Cookie Name_ga,_gat,_gid
Cookie Expiry14 Months

Marketing

Marketing cookies are used by third-party advertisers or publishers to display personalized ads. They do this by tracking visitors across websites.

Linkedin

NameLinkedin
ProviderLinkedin
PurposeRecords the visits of LinkedIn members on our website.
Privacy Policyhttps://www.linkedin.com/legal/privacy-policy
Host(s)www.linkedin.com
Cookie Expiry120 days

External media

Content from video platforms and social media platforms is blocked by default. If External Media cookies are accepted, access to those contents no longer requires manual consent.

Google Maps

NameGoogle Maps
ProviderGoogle
PurposeUsed to unblock Google Maps content.
Privacy Policyhttps://policies.google.com/privacy
Host(s).google.com
Cookie NameNID
Cookie Expiry6 Month

Instagram

NameInstagram
ProviderFacebook
PurposeUsed to unblock Instagram content.
Privacy Policyhttps://www.instagram.com/legal/privacy/
Host(s).instagram.com
Cookie Namepigeon_state
Cookie ExpirySession

Vimeo

NameVimeo
ProviderVimeo
PurposeUsed to unblock Vimeo content.
Privacy Policyhttps://vimeo.com/privacy
Host(s)player.vimeo.com
Cookie Namevuid
Cookie Expiry2 Years

YouTube

NameYouTube
ProviderYouTube
PurposeUsed to unblock YouTube content.
Privacy Policyhttps://policies.google.com/privacy
Host(s)google.com
Cookie NameNID
Cookie Expiry6 Month

Sect. 6 Newsletter

(1) Purpose of data processing

When registering for the newsletter, your e-mail address will be used for advertising purposes, i.e. the newsletter will inform you in particular about products from our product range. For statistical purposes we may evaluate which links are viewed in the newsletter. However, it is not recognizable for us, which concrete person has accessed the links.

You have expressly given the following consent separately or, as the case may be, in the course of the ordering process: I've read the data protection policy and accept it.

(2) Legal basis

The legal basis for such processing is set out in Article 6 (1) (a) of the GDPR.

(3) Recipient categories

if necessary: newsletter provider

(4) Duration of storage

Your e-mail address will only be stored for the respective duration of your registration.

(5) Right of revocation

You may revoke your consent at any time with effect for the future. If you no longer wish to receive the newsletter, you may unsubscribe as follows:www.frankeurope.com/en/unsubscribe-newsletter


Sect. 7 Your rights as a data subject

If your personal data is being processed, you are the ‘data subject’ in terms of GDPR and you have the following rights towards us, the controller:

  1. Right to information

You may request us to provide information about your personal data processed by us under Article 15 of the GDPR.

  1. Right to rectification

If your personal data provided to us is not up to date or not accurate you have the right to ask for modifications to your personal data under Article 16 of the GDPR. You also have the right to request us to complete an incomplete data.

  1. Right to erasure

You have the right to have your personal data erased and ask for deletion of your data under Article 17 of the GDPR.

  1. Right to restriction of processing

You have the right to restrict the processing your personal data under Article 18 of the GDPR.

  1. Right to data portability

You have the right referred to in Article 20 of the GDPR to receive your personal data provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller.

  1. Right to revoke the consent given under data protection law

You have the right referred to in paragraph 3 of Article 7 to withdraw your given consent based on the data protection provisions at any time. This does not affect the lawfulness of the processing based on consent before its withdrawal.

  1. Right to lodge a complaint with a supervisory authority

If you consider that the processing of personal data relating to you infringes the GDPR, you have the right referring to in Article 77 of the GDPR to complain to the supervisory authority against the processing of your personal data (in particular in the Member State of your habitual residence, place of work or place of the alleged infringement ).

 

 

Please also note your right of objection under Article 21 GDPR:

  1. a) In general: reasoned objection required

If the processing of personal data concerning you takes place in order

- to perform our overriding legitimate interest (legal basis: Article 6 (1f) GDPR)

or

- to safeguard the public interest (legal basis: Article 6 (1e) GDPR),

you are entitled to object to the processing at any time for reasons arising from your particular situation; this also applies to profiling based on the provisions of the GDPR.

In the event of objection, we will no longer process the personal data concerning you unless we can prove compelling grounds for processing which override your interests, rights and freedoms, or the processing is necessary for the establishment, exercise or defence of legal claims;

  1. b) Special case of direct marketing: simple objection is sufficient

If the personal data concerning you are processed for the purpose of direct marketing, you have the right to object at any time to the processing and without stating reasons; this includes profiling to the extent that it is related to such direct marketing.

If you object to the processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.

Responsible for data processing:
Frank Europe GmbH janoProtect Logo
Schwabenheimer Weg 111
55543 Bad Kreuznach
Phone: +49 (0) 671 79 65 6 0
info@frankeurope.com